We have been advised by the building engineering team that they anticipate restoring power to the Plaza East building in plus or minus 4 hours. We sincerely hope this is an accurate number and, if not, we will let you know as soon as we receive new information from the engineers.

When power is restored we will have staff on site to provide any remote-hands assistance you may need to bring your equipment back on line. Our phone system will also be operational once power is restored. As such, if you have any special requirements or require special assistance you may send mail to support@adhost.com or call 206-404-9500.

We anticipate a large volume of requests. Please be patient if you have difficulty reaching someone at Adhost. We have brought in a full complement of staff and we will address any and all issues that may arise.

Regards,

Michael Smith

Beginning at approximately 11:18 PM on July 2nd and continuing through the present time Fisher Plaza experienced a significant power event that required all power systems including street power, UPS, and Generator power to be completely shut down in Plaza East. The event is ongoing and, at this point, we do not have a ETA for service restoration. Please note that Adhost's Plaza West facility is not affected by this event.

The Adhost phone system is not operational as a result of this event, but we are fully staffed and responding to emails sent to support@adhost.com . Until further notice this will be the only conduit for communicating with Adhost. Please be patient with any requests sent into the Support email. We will process all requests as quickly as we can and we promise to answer every query.

If you have specific needs for assistance for powering up your devices, please send email to Support with specific instructions. We will do our best to accommodate your requirements.

We apologize for the nature and extent of this event and are doing everything possible to restore service as quickly as possible. Please send all questions and concerns to support@adhost.com.

Sincerely,

Michael Smith
Chief Technical Officer
Adhost Internet, LLC